Stevie Ray's April, 2017 Business Journal column, "I Could Listen Better if You Would Stop Talking"

Published: Wed, 04/19/17

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April, 2017
I Could Listen Better if You Would Stop Talking
by
Stevie Ray
Jeanine approached me with an interesting question after a workshop I conducted about professional networking. “I am always really interested in what other people have to say about themselves,” she said, “but I never know when it is okay to interrupt them to ask a question. For instance, if someone is talking about her family, I want to ask about the kids, but they haven’t stopped talking yet. I don’t want to be rude by interrupting, but I don’t want to forget my question, either.” I appreciated Jeanine’s question, not just because maintaining a good flow of conversation is crucial to professional networking, but also because she was being consciously aware of her behavior while networking; and weighing its impact on the outcome of the interaction. This is a far cry from some people I have observed, who bowl through conversations with no more thought about what comes out of their mouths than a five-year-old.

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