The pandemic has created more introspection among business leaders than any other event in recent history. The early months of shut-downs and reorganization caused leaders to question just about every old-school belief in how business is done. Months later, the question was, “When will we get back to normal?” Then, when Open sign was finally re-lit, no one seemed
to want to work anyone. Soon, arm-chair psychologists had theories as to why Americans didn’t seem to want to work anymore. But it didn’t take long for those theories to take a beating.